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App Not Working

An app you downloaded/installed is not opening or is crashing.

If your app isn't working:

  1. Confirm the order was successfully completed.
  2. Check if there are any available updates for the app. To do this, go to Appstore > Menu > My Apps > App Updates.
  3. Install any updates, if available.
  4. Restart your device.
  5. Uninstall and reinstall the app.

Note: Game progress might potentially be lost when uninstalling/reinstalling the app.

If this doesn't resolve the issue, Contact Us

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